Policies and Legal Information

Cookies Policy

Privacy Policy

Website terms and conditions

Cookies Policy

Impact Mink, t/a Tazzy B Clean
Edmonton Close
Exeter
EX4 7LF
United Kingdom

Effective Date: 11/02/2026
Last Updated: 11/02/2026

 


1. Introduction

This Cookies Policy explains how Impact Mink, trading as Tazzy B Clean (“we”, “us”, “our”) uses cookies and similar technologies on our website.

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

 

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help websites function properly, improve user experience, and provide information to website owners.

Cookies may be:

  • Session cookies – deleted when you close your browser

  • Persistent cookies – remain on your device for a set period

  • First-party cookies – set by us

  • Third-party cookies – set by external services

 

3. How We Use Cookies

We use cookies for the following purposes:

A. Strictly Necessary Cookies (Essential)

These cookies are required for the website to function properly and cannot be switched off. They may include:

  • Security and network management

  • Saving cookie preferences

  • Basic website functionality

Legal basis: Legitimate interests (Article 6(1)(f) UK GDPR)
Consent is not required for strictly necessary cookies.

 

B. Functional Cookies

These cookies allow the website to remember choices you make (such as form inputs or preferences) and provide enhanced features.

Legal basis: Consent (Article 6(1)(a) UK GDPR)

 

C. Analytics Cookies (if used)

These cookies help us understand how visitors use our website (e.g., page visits, traffic sources), enabling us to improve performance.

We may use services such as:

  • Google Analytics (with IP anonymisation enabled, if applicable)

Legal basis: Consent (Article 6(1)(a) UK GDPR)

Analytics cookies are only set after you give clear consent via our cookie banner.

 

4. Cookies Used for Enquiries and Accounts

As part of our business operations, we process personal data for:

  • Handling customer enquiries

  • Managing customer accounts

  • Providing cleaning services

  • Maintaining accounting records

Cookies may support:

  • Secure online enquiry forms

  • Spam prevention

  • Session management for account areas (if applicable)

Personal data collected through enquiry forms or account functions is processed in accordance with our Privacy Policy.

 

5. Managing Your Cookie Preferences

When you first visit our website, you will be asked to consent to non-essential cookies.

You may:

  • Accept all cookies

  • Reject non-essential cookies

You can also manage cookies through your browser settings. Most browsers allow you to:

  • View stored cookies

  • Delete cookies

  • Block cookies entirely

Please note that disabling essential cookies may affect website functionality.

 

6. Third-Party Cookies

Some cookies may be set by third-party services integrated into our website (e.g., analytics providers or embedded content).

We do not control third-party cookies. Please refer to the relevant third party’s privacy and cookies policy for more information.

 

7. Data Protection and Your Rights

 

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request erasure of your data (in certain circumstances)
  • Restrict or object to processing
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complain with the Information Commissioner's Office (ICO)

ICO Website: https:/www.ico.org.uk 

To exercise your rights, please contact us using the details below.

 

8. Contact Details

 

If you have any questions about this Cookies Policy or how we use cookies, please contact:

 

Impact Mink, t/a Tazzy B Clean

Edmonton Close

Exeter

EX4 7LF

United Kingdom

 

Email: enquiries@tazzybclean.com

Whatsapp: 07474701740

 

9. Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in legal requirements or website functionality. Updates will be posted on this page with a revised “Last Updated” date.

 

 

 

 

 

Privacy policy

Impact Mink, t/a Tazzy B Clean
Effective Date: 11/02/2026
Last Updated: 11/02/2026

1. Who We Are

Impact Mink, trading as Tazzy B Clean (“we”, “us”, “our”), is a cleaning services business based at:

Edmonton Close
Exeter
EX4 7LF
United Kingdom

We are the data controller responsible for your personal data.

 

2. What Personal Data We Collect

We may collect and process the following personal data:

A. Identity Data

  • Name

  • Title

B. Contact Data

  • Address

  • Email address

  • Telephone number

C. Service Data

  • Details about cleaning services requested or provided

  • Property access details (where necessary to provide services)

  • Special instructions or preferences

D. Financial Data

  • Payment information

  • Transaction records

  • Invoices and accounting records

E. Technical Data

  • IP address

  • Browser type and version

  • Website usage data (if analytics tools are used)

 

3. How We Collect Your Data

We collect data when you:

  • Submit an enquiry form

  • Contact us by phone, email or social media

  • Request a quote

  • Enter into a service agreement

  • Make a payment

  • Visit our website

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

A. Contract (Article 6(1)(b) UK GDPR)

To provide cleaning services and manage accounts.

B. Legal Obligation (Article 6(1)(c))

To comply with HMRC and accounting requirements.

C. Legitimate Interests (Article 6(1)(f))

To manage enquiries, improve services, and operate our business efficiently.

D. Consent (Article 6(1)(a))

For non-essential cookies or marketing communications (where applicable).

You may withdraw consent at any time.

 

5. How We Use Your Information

We use your personal data to:

  • Respond to enquiries

  • Provide quotes

  • Deliver cleaning services

  • Manage bookings and schedules

  • Issue invoices and maintain accounts

  • Comply with tax and legal obligations

  • Improve our website and services

We do not sell your personal data.

 

6. Data Sharing

We may share your data with:

  • Accountants and professional advisers

  • Payment processors

  • IT and website service providers

  • HMRC or regulatory authorities where legally required

All third parties are required to respect the security of your personal data and process it lawfully.

 

7. Data Retention

We retain personal data only for as long as necessary:

  • Customer and financial records: typically 6 years (for tax compliance)

  • Enquiry records: up to 12 months if no service is provided

  • Marketing consent records: until consent is withdrawn

 

8. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure devices and password protection

  • Restricted access to personal data

  • Secure storage of physical documents

 

9. Your Legal Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction

  • Request erasure (where applicable)

  • Restrict processing

  • Object to processing

  • Data portability (where applicable)

  • Withdraw consent

To exercise your rights, contact us using the details below.

You also have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)
www.ico.org.uk

 

10. International Transfers

We do not intentionally transfer personal data outside the UK.
If third-party service providers do so, we ensure appropriate safeguards are in place (e.g., UK adequacy regulations or approved safeguards).

 

11. Cookies

Our website uses cookies. Please refer to our Cookies Policy for full details.

 

12. Contact Us

If you have any questions about this Privacy Policy or your data, contact:

Impact Mink, t/a Tazzy B Clean
Edmonton Close
Exeter
EX4 7LF
United Kingdom

Email: enquiries@tazzybclean.com
Whatsapp: 07474701740

Website Terms and Conditions

Impact Mink, t/a Tazzy B Clean
Effective Date: 11/02/2026

1. About Us

This website is operated by Impact Mink, trading as Tazzy B Clean, a cleaning services business based at:

Edmonton Close
Exeter
EX4 7LF
United Kingdom

By using our website, you agree to these Terms and Conditions.

 

2. Use of Website

You agree:

  • Not to misuse the website

  • Not to attempt unauthorised access

  • Not to introduce malicious software

  • To use the website only for lawful purposes

We reserve the right to suspend access for misuse.

 

3. Services

Information on this website is provided for general guidance only.

All services are subject to:

  • Availability

  • Site assessment (where required)

  • Agreed pricing and written or verbal confirmation

We reserve the right to refuse service where appropriate.

 

4. Quotes and Pricing

  • Quotes are provided based on information supplied by you.

  • We reserve the right to revise quotes if the scope of work changes.

  • Prices may vary depending on property condition and requirements.

 

5. Payment Terms

  • Payment terms will be agreed before service delivery.

  • Invoices must be paid within the agreed timeframe.

  • Late payments may incur reasonable recovery costs where permitted by law.

 

6. Cancellations

Cancellation terms will be provided at booking.
We reserve the right to charge a cancellation fee if insufficient notice is given.

 

7. Liability

We will provide services with reasonable care and skill.

Nothing in these Terms limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded under UK law

We are not liable for:

  • Pre-existing damage

  • Wear and tear

  • Losses not reasonably foreseeable

 

8. Intellectual Property

All website content (text, logos, images) is owned by or licensed to us.

You may not:

  • Copy

  • Reproduce

  • Distribute

  • Modify

Without our written permission.

 

9. Privacy and Cookies

Use of this website is also governed by our:

  • Privacy Policy

  • Cookies Policy

 

10. Website Availability

We do not guarantee that:

  • The website will always be available

  • The website will be error-free

We may suspend or withdraw the website without notice.

 

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.